Apple has recently declared that there are some persisting issues in two of its most popular products; Phone X and 13-Inch MacBook Pro Units.
While talking the 13-inch MacBook Pro units, the Cupertino based tech giant has declared in a release that, “a limited number of 128GB and 256GB solid-state drives (SSD) used in 13-inch MacBook Pro (non Touch Bar) units have an issue that may result in data loss and failure of the drive. 13-inch MacBook Pro units with affected drives were sold between June 2017 and June 2018.
In order to overcome the issue, Apple has declared 13-inch MacBook Pro (non-Touch Bar) Solid-State Drive Service Program, a free of charge repair program where the users can check if their devices are eligible for the program and get it repaired for free of cost at An Apple Authorized Service Provider (AASP). Apple has urged its users to get their drives serviced as soon as possible to prevent any major issues in future.
Whereas while discussing the famous iPhone X, the company stated, “that some iPhone X displays may experience touch issues due to a component that might fail on the display module. An affected device may exhibit the following:
The display, or part of the display, does not respond or responds intermittently to touch.
The display reacts even though it was not touched. To make up with the display issues, Apple has launched an iPhone X Display Module Replacement Program for Touch Issues. This program also allows the eligible devices to have their display modules changed for free of charge. Only the iPhone X is eligible for this program.
Moreover, the company also states that customers who have already paid to repair the issue can get a refund provided they meet the terms and conditions for the same. Both the programs don’t extend the standard warranty coverage.
The recent devices by Apple have been identified with recurring issues every now and then. We wonder how will this impact the reputation of the tech giant which is known for creating perfect devices.